FAQ

How do I enquire about a product?

Open the product page, complete the enquiry form and submit it to our team.

What information should I include?

Include your contact details, required quantity and any timing, specification or project notes.

How quickly will you reply?

Our team reviews each enquiry and replies by email with availability and next steps.

Can I request larger quantities?

Yes. Use the quantity field and add relevant project details in your message.

How are delivery terms confirmed?

Delivery timing, location and fulfilment terms are confirmed directly after the enquiry is reviewed.

Do you offer trade support?

Yes. Add your company and project details to the product enquiry or contact LunoGoods directly.